Refund policy

DELIVERY & RETURN POLICY

Delivery

All of our products are handcrafted and made to order with care.
Production time varies by product but generally takes 3–7 business days.
Once completed, your order will be shipped via our contracted courier.
Delivery time depends on your location.
Tracking details will be shared via email once the package is dispatched.

Returns & Cancellations

Since each product is custom-made, we do not accept returns or cancellations.

We kindly ask you to review your order details carefully before placing an order.
If the product arrives damaged or incorrect, please contact us within 24 hours of receiving the package.
Support will be provided upon receiving visual proof of the issue.